DEPARTMENT OF HUMAN RESOURCES

Lynda G. Fox, Secretary of Human Resources (410) 767-7109

Lois Y. Whitaker, Deputy Secretary for Operations (410) 767-7107
A. Susan Fernandez, Esq., Deputy Secretary for Planning (410) 767-8964
Calvin D. Street, Deputy Secretary for Programs & Local Operations (410) 767-7486

Linda M. Heisner, Executive Director, Child-Care Administration (410) 767-7128
Brian D. Shea, Acting Executive Director, Child-Support Enforcement Administration (410) 767-7674
Denese F. Maker, Executive Director, Community Services Administration (410) 767-7350
Robert J. Everhard, Executive Director of Family Investment (410) 767-7338
Linda D. Ellard, State Director of Social Services (410) 767-7216
Catherine M. Shultz, Principal Counsel (410) 767-7726

311 West Saratoga St.
Baltimore, MD 21201 - 3521
(410) 767-7000
1-800-332-6347 (toll free)
1-800-732-7850 (toll free, in Spanish)
e-mail: mddhr@mail.state.md.us
fax: (410) 333-0392
TTY: (410) 767-7025
World Wide Web: http://www.dhr.state.md.us/

Agencies

Budget

Functions

Historical Evolution

Organizational Chart

Organizational Structure

Origin

Reports

ORGANIZATIONAL STRUCTURE

OFFICE OF SECRETARY

(N00A01, formerly 33.01.01)
FY1999 appropriation: $6,912,616
FY1999 authorized positions: 106.5
Lynda G. Fox, Secretary of Human Resources (appointed by Governor with Senate advice & consent)
(410) 767-7109
e-mail: fox1@mail.state.md.us

COUNTY & CITY DEPARTMENTS OF SOCIAL SERVICES

(N00G00, formerly 33.07.00)
FY1999 appropriation: $1,132,121,443
FY1999 authorized positions: 5,727.6

OPERATIONS

(N00E01, formerly 33.05.01)
FY1999 appropriation: $12,605,712
FY1999 authorized positions: 153
Lois Y. Whitaker, Deputy Secretary for Operations
(410) 767-7107
e-mail: lwhitake@umbc.edu

CHILD-SUPPORT ENFORCEMENT ADMINISTRATION

(N00H00, formerly 33.08.00)
FY1999 appropriation: $59,828,400
FY1999 authorized positions: 88.5
Brian D. Shea, Acting Executive Director (410) 767-7674
Louis Curry III, Deputy Director (410) 767-7065

PLANNING

A. Susan Fernandez, Esq., Deputy Secretary for Planning
(410) 767-8964
e-mail: sfernand@umbc.edu

Cynthia C. Story, Executive Director (410) 767-7647

PROGRAMS & LOCAL OPERATIONS

Calvin D. Street, Deputy Secretary for Programs & Local Operations
(410) 767-7486
e-mail: cstreet@mail.dhr.state.md

CHILD-CARE ADMINISTRATION

(N00D01, formerly 33.04.01)
FY1999 appropriation: $20,265,459
FY1999 authorized positions: 168.5
Linda M. Heisner, Executive Director (410) 767-7128
Patricia A. Jennings, Deputy Director (410) 767-7798

COMMUNITY SERVICES ADMINISTRATION

(N00C01, formerly 33.03.01)
FY1999 appropriation: $55,118,891
FY1999 authorized positions: 55
Denese F. Maker, Executive Director (410) 767-7350

FAMILY INVESTMENT ADMINISTRATION

(N00I00, formerly 33.09.00)
FY1999 appropriation: $25,568,987
FY1999 authorized positions: 114.7
Robert J. Everhard, Executive Director of Family Investment (410) 767-7338

SOCIAL SERVICES ADMINISTRATION

(N00B00, formerly 33.02.00)
FY1999 appropriation: $16,220,964
FY1999 authorized positions: 75
Linda D. Ellard, State Director of Social Services (410) 767-7216
Carol Ann Mumma, Deputy Director (410) 767-7684

DEFUNCT DEPARTMENTAL AGENCIES

ADULT PROTECTIVE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit was incorporated into Community-Based Services in March 1997.

CENTRAL SERVICES
Under Social Services Administration, renamed Budget and Central Services in August 1997.

CERTIFIED ADULT RESIDENTIAL ENVIRONMENT PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

CHILD PROTECTIVE SERVICES
Under Social Services Administration, merged with Family Services to form In-Home Services in 1997.

DISABILITY MANAGEMENT OPERATIONS
Under Family Investment Administration, reorganized as Medical Assistance Administration.

DIVISION OF INNOVATION
Under Planning, Legislation, and Innovation, this division was disbanded in 1996.

DIVISION OF PLANNING
Under Planning, Legislation, and Innovation, this division was disbanded in 1996.

DIVISION OF POLICY & REGULATIONS
Under Family Investment Administration.

DIVISION OF PROGRAM & SYSTEMS SUPPORT
Under Family Investment Administration.

DIVISION OF TRAINING & STAFF DEVELOOPMENT
Under Family Investment Administration.

FAMILY SERVICES
Under Social Services Administration, merged with Child Protective Services in 1997 to form In-Home Services.

IN-HOME AIDE SERVICES
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

OFFICE OF ADMINISTRATIVE SERVICES
Under Family Investment Administration, renamed Office of Administrative Services and Quality Control in September 1998.

OFFICE OF ADMINISTRATIVE SERVICES
Under Social Services Administration, renamed in August 1997 as Office of Management Services.

OFFICE OF ADMINISTRATIVE SERVICES & QUALITY CONTROL
Under Family Investment Administration, renamed Office of Administrative Services and Continuous Improvement in October 1998.

OFFICE OF CHILD-PLACEMENT RESOURCES
Under Social Services Administration, in 1996, Office functions were reassigned to Office of Administrative Services.

OFFICE OF EXECUTIVE MANAGEMENT & SUPPORT SERVICES
Under Social Services Administration, renamed Office of Administrative Services in 1996.

OFFICE OF FEDERAL FUNDING INITIATIVES
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF INTERCEPTS & ADJUSTMENTS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Program Initiatives to form Office of Collections Management.

OFFICE OF INTERSTATE OPERATIONS
Under Child-Support Enforcement Administration, merged in 1996 with Office of Service Delivery to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF PERSONNEL
Under Operations, renamed Office of Human Resource Development and Training in 1996.

OFFICE OF PLANNING & PROJECTS MANAGEMENT
Under Social Services Administration, renamed Office of Research, Special Projects, Planning, and Legislation in 1996.

OFFICE OF POLICY ADMINISTRATION
Under Family Investment Administration, reorganized as Office of Policy, Research, and Systems in 1998.

OFFICE OF PROGRAM INITIATIVES
Under Child-Support Enforcement Administration, reorganized in 1996 as Collection Programs and Initiatives Division under Office of Collections Management.

OFFICE OF PROGRAM INNOVATION
Under Family Investment Administration, functions of Office were assumed by Office of Policy Administration in October 1996.

OFFICE OF PROGRAM REVIEW & MONITORING
Under Social Services Administration, Office functions were transferred in 1996 to Office of Research, Special Projects, Planning, and Legislation.

OFFICE OF PROJECT INDEPENDENCE MANAGEMENT
Formerly under Deputy Secretary for Programs and Local Operations, reorganized as Office of Work Opportunities and placed under Family Investment Administration in 1996.

OFFICE OF PUBLIC INFORMATION
Renamed Office of Public Relations in March 1997.

OFFICE OF QUALITY ASSURANCE
Under the Family Investment Administration, restructured as Bureau of Continuous Improvement in September 1998.

OFFICE OF RESEARCH, SPECIAL PROJECTS, PLANNING, & LEGISLATION
Under Social Services Administration, renamed in August 1997 as Office of Special Services.

OFFICE OF RESOURCE DEVELOPMENT & VOLUNTEER COMMUNITY INITIATIVES
In March 1999, renamed Office of Community and Volunteer Services.

OFFICE OF SERVICE DELIVERY
Under Child-Support Enforcement Administration, merged in 1996 with Office of Interstate Operations to form Interstate and Local Services Division under Office of Local Services.

OFFICE OF WORK OPPORTUNITIES
Under Family Investment Administration, renamed Office of Work Opportunities and Field Operations in October 1996.

OFFICE OF WORK OPPORTUNITIES & FIELD OPERATIONS
Under Family Investment Administration, renamed Office of Work Opportunities in September 1998.

PLANNING, LEGISLATION, & INNOVATION
In February 1998, reorganized as Planning.

RESPITE CARE PROGRAM
Under Office of Adult and Family Services within Community Services Administration, this unit in March 1997 became part of Home-Based Services.

SOCIAL SERVICES TO ADULTS
Under Office of Adult and Family Services within Community Services Administration, this unit was incorporated into Community-Based Services in March 1997.

WELFARE REFORM OFFICE
Under Family Investment Administration, completed its work in October 1996.

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